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Frequently Asked Questions

1. What are the system requirements for MediaWiper?
2. What types of media can MediaWiper securely erase?
3. Can I wipe CD or DVD disks?
4. Do I need to do anything to my camera memory card after wiping it with MediaWiper?
5. Can I wipe a drive from within Windows?
6. I wiped my drive but MediaWiper reported errors (or dirty sectors). What does this mean?

1. What are the system requirements for MediaWiper?

   The minimum system requirements for MediaWiper are:

   • Windows 98, ME, NT, 2000, XP, Vista
   • 64 MB RAM
   • 10 MB of free hard drive space
   
   

2. What types of media can MediaWiper securely erase?

   MediaWiper can securely erase the following types of media:

   • External hard drives
   • Internal hard drives (with the exception of your system drive)
   • Flash\Thumb\USB drives
   • Floppy disks
   • Zip disks
   • Memory cards
   
   

3. Can I wipe CD or DVD disks?

   Unfortunately, it is impossible to securely erase information from CD or DVD media. Instead, we would recommend that you physically destroy CD or DVD media using incineration or by purchasing a CD shredder.
   
   

4. Do I need to format my camera memory card after wiping it with MediaWiper?

   Generally no. However, you may need to use your camera to do a quick format of the card before you use it. Although the card will be formatted, some cameras need to place special folders on the card for operation. The camera's format command will create these folders if needed. Most new digital cameras will do this step for you.
   
   

5. Can I wipe a drive from within Windows?

   Yes! MediaWiper was designed to run in Windows, giving you the freedom to wipe any disk or memory card from within a system you are familiar with. Just point and click.
   
   

6. I wiped my drive but MediaWiper reported errors (or dirty sectors).

   If MediaWiper reports errors during a wipe or dirty sectors during a verification, it probably means that your drive is encountering some problems. This generally means your drive is beginning to fail. If you encounter errors or dirty sectors, we recommend rebooting the computer and trying to wipe it again. If you still encounter errors or dirty sectors you can still use your drive, but we highly recommend backing up the data on it often as the drive could fail at any time.